6 Steps to Get American Airlines WiFi 2023

American Airlines ensures that the boarding service is never sacrificed by operating more than 6,500 trips each day to close to 350 international and domestic locations. To add more to this experience, American Airlines is offering inflight WiFi and entertainment service on majority of their planes.

In fact, the company was expected to adapt high-speed WiFi into over 700 of its aircraft by 2019, with plans to eventually equip all 895 of its aircraft. Currently, travelers may utilize American Airlines WiFi to watch their preferred films, use chat feature, or do shopping online while flying.

American Airlines also offered completely free WiFi facility for all their travelers from 13 April to 25 May 2022. Travelers have highly praised about the facility and experts have predicted that free WiFi is going to be norm in the upcoming days. 

IATA Code	AA
ICAO Code	AAL

American Airlines Inflight WiFi

Presently, American Airlines presents multiple connectivity choices based on the service company you select. Currently, AA offers Gogo 2Ku wireless broadband on some planes, while Viasat WiFi is offered on the others. If you currently have a GoGo membership, using it would be less expensive than purchasing a hourly and daily inflight internet access from American Airlines.

Service Providers	GoGo, Panasonic, and Viasat
SSID	AA-Inflight
AA Inflight Wifi fee	$10 to $59.95
Complementary Access	Movies, Songs, and TV Shows
Restrictions	–
Data Usage	Unlimited
Devices	Smartphones, Laptop and Tablet
Network Speed	Download 500 to 600bit/s and Upload 300bit/s
AA Wifi Refund Policy	Available
Power Outlets	Available in all aircraft.

American Airlines Free WiFi

On most of its planes, American Airlines offers both free and premium WiFi to its travelers. The American Airlines application lets you utilize the complimentary WiFi to enjoy the aircraft’s inflight entertainment system. However, you must buy a WiFi package that is accessible on the airplane you are traveling on if you want exposure to more apps and websites.

How to connect to the American Airlines WiFi?

You can connect to the American Airlines WiFi on your phone or tablet by following the below-mentioned procedure:

1. Make sure the device is on Airplane Mode.
2. Turn on the WiFi from the settings menu of your device.
3. Select “AA-Inflight” from the available networks.
4. Your browser should automatically take you to a webpage at this point. If it does not, open the browser and go to “aainflight.com”.
5. Select your desired package and pay the bill through your credit card.
6. You can start using the connection now.

You can connect to the American Airlines WiFi on your laptop by following the below-mentioned procedure:

1. Make sure the device is on Airplane Mode.
2. Turn on the WiFi from the settings menu of your device.
3. Select “AA-Inflight” from the available networks.
4. Open your browser and go to “aainflight.com”.
5. Select your desired package and pay the bill through your credit card.
6. You can start using the connection now.

Charges

American Airlines have some flexible packages set out so that travelers can use the inflight WiFi as per their needs and do not face any hassles while on board. Travelers can either purchase a one-time plan or they can purchase a monthly subscription to use on multiple devices.

Package	Validity	Price
One-time package	Till the end of the flight	10 USD
Monthly Subscription Plan (One device)	One month	49.95 USD
Monthly Subscription Plan (Two devices)	One month	59.95 USD

To be able to purchase an American Airlines WiFi Subscription Package, you must fulfill the following conditions:

1. Enlist in AAdvantage®.
2. Keep a preferred email account in the AAdvantage® profile.
3. Have just a payment method registered in the AAdvantage® profile with only a U.S. mailing address.

By accessing the AA WiFi portal, customers of American Airlines could also choose to purchase WiFi in ahead. Then, some all membership is 16 USD. Travelers can use it on all internal routes, and it is good for twelve months from the purchasing date.

If you choose a monthly membership, be aware that it will renew regularly each quarter and that you might be charged without prior warning. Unless you want to travel frequently, add a note to deactivate it.

Services that can be enjoyed through American Airlines inflight WiFi

If you are using the complimentary WiFi from the AA application then you can only access the options that are offered inside the application like movies, songs and TV show. If you want to use the network for other work, then you must purchase a package.

After you purchase a package, you can do anything on the internet while abiding by the terms of conditions. Sending and receiving emails, reading articles and news, watching live events and movies that are not available in the AA application will possible. 

Restrictions on usage

There are no specified restrictions on usage. But travelers must avoid doing anything online that violates the terms of conditions.

Data usage

All the packages offer travelers to enjoy unlimited data consumption for the specified time period. So travelers do not need to worry about data limits.

Compatible devices

Phone conversations are not permitted throughout flight, but you are permitted to use the mobile phone, notebook, and other digital equipment unless instructed otherwise by the flight staff.

Please remember the following throughout taxiing, taking off, and docking:

• Set any small gadgets to flight mode, then hold it or tuck it under the chair.
• VR headsets, laptops, as well as other heavy items must be switched off then and put away because they cannot be carried.

Routes with WiFi

On the majority of internal routes where internet connection is available, your monthly WiFi membership is applicable.

Aircrafts with WiFi

Almost all of American Airlines planes are equipped inflight WiFi. To make this possible, American Airlines has partnered with three network providers – GoGo, Panasonic and Viasat.

Network speed

Private users can access the internet through American Airlines at the download speed of roughly 500 to 600 kbit/s and an upload speed of about 300 kbit/s.

Despite having WiFi available from base to base and using Gogo’s 2Ku revolutionary satellite network on many of its planes, American Airlines’ WiFi isn’t always dependable. The uploading speeds may vary because the capacity is shared by all customers who have purchased passes. Sometimes the connectivity drops and is inaccessible for a considerable amount of time. That can get really annoying, especially if you have work projects that need to be finished.

Connection time

Prior to the actual flight, you can buy the WiFi package you desire. Although some American Airlines planes feature gate-to-gate Internet connection, it’s advisable to buy a package in advance. With the help of this service, you can connect to the internet from the ultimate location’s boarding gate to the destination airport.

Refund option

On the online webpage of American Airlines, customers can submit a grievance form and submit for a total reimbursement. The flight information and the voucher number must be provided. Since there are presently no rules forcing airlines to reimburse customers for a bad WiFi signal, it is doubtful that you will receive a full refund.

Power outlets

The majority of their aircraft are equipped with AC electrical outlets and USB power connections, and they are working to add even more power points to additional aircraft.

Inflight Amusement

You enjoy unrestricted access to a range of fun activities over majority of American Airlines planes that don’t cost extra for WiFi. Totally free inflight infotainment is offered by American Airlines. You have the option of free Itunes, live TV, Television programs, movies, and TV shows. To use the complimentary inflight entertainment provided by AA, simply:

1. Before taking off, install their free application to your smartphone or tablet.
2. Link your smartphone to the AA or Gogo networks as indicated above (and no need to make a payment).
3. Select the “Free Amusement” or “Live Television” option in the browser.
4. Choose a film, TV program, or channel to stream.

Only planes equipped with Viasat WiFi can use Itunes. Follow these instructions:

1. Link to “AA inflight” as previously mentioned (again no need to pay)
2. Open the new tab and go to the AA Inflight website.
3. Select Itunes.
4. You will also have access to many playlists and more than 60 million songs. Remember that you’d have to sign up for a test period which would be automatically updated after it ended.

You can have exposure to many collections and more than 60 million songs. Remember that you’d have to sign up for a test period which would be automatically updated after it ended.

FAQ

Contact Details

American Airlines

Support	Ground: support.aainflight.com
Call	1 844 994 4646
Email	[email protected]

GoGo

Support	Ground: custhelp.gogoinflight.com
Call	1 877 350 0038
Email	[email protected]

Viasat

Support	Ground: https://inflight.viasat.com/AAL
Call	1 888 649 6711

Panasonic

Call	1 866 924 3715
Email	[email protected]

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